The CEN (European Committee for Standardization) definition for “tourist guide” (part of the work by CEN on definitions for terminology within the tourism industry) is:
Tourist guide = person who guides visitors in the language of their choice and interprets the cultural and natural heritage of an area, which person normally possesses an area-specific qualification usually issued and/or recognized by the appropriate authority, March 2010
CEN also produced a definition for “tour manager”:
Tour manager = person who manages and supervises the itinerary on behalf of the tour operator, ensuring the programmed is carried out as described in the tour operator’s literature and sold to the traveler/consumer and who gives local practical information[citation needed]
.In Europe, tourist guides (tour guide being initially a term primarily used in the US market) are represented by FEG, the European Federation of Tourist Guide Associations and outside Europe by WFTGA.
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